Trauma-Informed Communication in Maternity Care: 2 Contact Hour CEU Course
Practical strategies for safer, more respectful, patient-centered maternity care. This self-paced course helps doulas and perinatal professionals use communication that supports safety, dignity, autonomy, informed consent, and emotional safety during routine, unexpected, painful, or urgent care.
About the Course:
This course is for:
* Birth doulas * Postpartum doulas * Patient advocates * Childbirth educators * Perinatal support professionals * Nurses * Other perinatal professionals who want practical communication tools they can apply in real maternity-care situations. You do not need to be an experienced doula to benefit from this course. It is especially helpful for newer doulas, doulas preparing for certification or recertification, and birth professionals who want to strengthen their communication skills.
In this course, you’ll learn how to:
In this course, you will learn how to: * Explain care before acting, touching, moving, or examining * Use permission-based and consent-centered language * Support patient autonomy without abandoning clear guidance * Communicate serious risks without threats, shame, or pressure * Respond when a patient is overwhelmed, angry, quiet, or hesitant * Support patients with known or undisclosed trauma histories * Use respectful documentation, handoffs, and debriefing to support continuity of care
By the end of this course, participants will be able to:
* Explain how trauma and perceived loss of control can affect maternity care experiences. * Identify communication practices that may increase distress, fear, shame, or disconnection. * Apply trauma-informed strategies during routine, unexpected, and urgent clinical interactions. * Use language that supports informed consent, autonomy, dignity, and emotional safety.
What’s Included
* Self-paced video training * Downloadable course workbook * Reflection activities * Final quiz * Course evaluation * Certificate of completion
CEU / Contact Hour Information
This course is approved for 2.0 contact hours. To receive a certificate of completion, participants must complete the full training, workbook/reflection activities, final quiz, and course evaluation. Please save your certificate for your professional records.
About the Instructor
Kelly Miller, PhD, is the founder of Tiny Kicks Big Dreams and author of The Calm Birth Advocate. Her work focuses on helping birth professionals, families, and healthcare-adjacent audiences communicate clearly, advocate ethically, and use their voice in high-stress moments without escalating conflict.
Course Curriculum
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Lesson 1: Welcome & Course Instructions
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Lesson 2: Download the Workbook
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Lesson 3: Watch the Course Presentation
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Lesson 4: Slide Deck PDF
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Lesson 5:References
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Lesson 6: Post-Course Test
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Lesson 7: Required Reflection & Attestation
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Lesson 8: Completion Instructions
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Frequently Asked Questions
Is this course self-paced? Yes. You can complete the course online at your own pace. How do I receive my certificate? After completing the training, workbook/reflection activities, final quiz, and course evaluation, you will be able to access your certificate of completion. Who is this course for? This course is designed for doulas and perinatal support professionals who want to strengthen communication that supports safety, dignity, autonomy, informed consent, and emotional safety during routine, unexpected, painful, or urgent care. Is this medical or legal advice? No. This course is educational and does not provide medical or legal advice. It is designed to support professional communication and scope-aware advocacy. Can I use this for recertification? This course is approved for 2.0 contact hours. Please check with your certifying organization to confirm how they accept and apply continuing education hours.
Build More Trauma-Informed Communication Skills
Enroll today and learn practical communication strategies that support safety, dignity, autonomy, and informed consent in maternity care.
$49.00